Shipping policy
Domestic orders:
- All parcels are delivered by Courier Post.
- Delivery time is between 3-5 days New Zealandwide.
- Please be aware that our courier company is unable to deliver to PO Box addresses.
- Shipping is FREE within New Zealand for orders above $50.
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International orders:
- All parcels are delivered by NZ Post. Delivery time is normally between 5-15 working days, but it may delay because of changing airfreights or custom clearance.
- Please note we cannot send orders to these locations: West Australia, Japan, Republic of Korea, Malayisa and UAE.
- International shipping costs are determined by the total weight of your order, and the continent you are shipping to. Please request a fright quote before making an order.
- Please be aware that our courier company is unable to deliver to PO Box addresses.
- Any import duties or taxes that are levied by the authorities of your country are your responsibility.
Please contact us on info@onukuhoney.co.nz or call us on +64 7 308 2067 if you have any questions regarding ordering and the shipment of your products.